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COMMUNITY VOLUNTEER PROGRAM

COMMUNITY VOLUNTEER PROGRAM

The Community Volunteer Program (CVP) is made up of over a hundred volunteers working alongside project ops staff to serve the wider community at Interfusion Festival. Founded in 2016, it has grown to now include several specialty teams serving in roles supporting consent, health and safety, logistics, guest relations and more. Volunteers are provided a full festival pass in exchange for 10 hours of community service.

TEAM POSITION DESCRIPTIONS

TEAM POSITION DESCRIPTIONS

Festival Ops Teams

Select a team below to see the full position description.

GUEST SERVICES TEAM

No previous training required. Team members will be required to attend a virtual training season.

● Welcome festival participants as they arrive at the festival front desk.
● Walk through the check-in process with attendees including waiver signatures and wristbands.
● Provide “help desk” guest services for and properly direct attendees as needed.
● Responsible for the sale of festival merc during the event.
● Keep the check-in and registration line organized and free of clutter.
● Provide ad hoc support to the team and artists wherever needed
● Assisting in setting up and breaking down the front desk area each day.

ACCESS TEAM

No previous training required. Team members will be required to attend a virtual training season.

● Check for wristband and provide general assistance to guests at access entry points
● Direct attendees to registration if they do not have a wristband or in need of other support
● Report any sensitive access control issues to on staff security personal
● Respond to basic festival ground inquiries regarding locations of activities
● Assist with check-in participants to special festival sessions when needed

LOGISTICS TEAM

No previous training required.

● Responsible for installation and breakdown of equipment and inventory, including festival setups and strike operations (e.g. signage, banners, mats, etc.)
● Conduct ballroom temperature checks and coordinate thermostat changes when needed
● Keep track of water availability and management in ballrooms and pre-function areas
● Small item inventory management for festival ops, artist workshops and night activities.

FLOATER TEAM

No previous training required.

● Fill in for no-show volunteers who were assigned a specific position prior to the event.
● Assist festival artists, managers and guests with special requests, when appropriate.
● Conduct basic festival operation tasks to support other CVP teams during peak times, as needed.

FOOD & BEVERAGE TEAM

No previous training required.

● Responsible for supporting food and beverage activities for overnight festival artists and staff.
● Assist the meal coordinator with food delivery and setup with designated caterers.
● Place meal orders and pick up meals from local restaurants, when needed
● Maintain a fresh supply of healthy snacks for staff & artists (aside from catering)
● Keep the dining area of the command center clean and organized.

CVP SUPPORT TEAM

No previous training required.

● Responsible for providing support to the community volunteer program coordinators
● Maintain volunteer hub space and welcome in volunteers as they check-in to report to duty
● Assist with overall management and coordination of the volunteer team during the event.

ACRO AMBASSADOR

Acroyoga training required.

The Acro Ambassadors are a team of individuals who share a passion for acro, and are ready to throw down a front plank, bird, or straddle throne at the drop of a hat. We're the people who support others in their never ending quest to get lifted! The Acro Ambassadors are ever-present and constantly vigilant. We are ready to safely spot, base, and fly on others as they conquer fears, dive into trust, and

accomplish what they never thought possible. Are you one of us? As an Acro Ambassador, you will:

● Help others find their passion
● Attend classes that you are scheduled for
● Facilitate communication between participants
● Provide safety techniques to be used in classes
● Answer questions about Acro
● Facilitate group formation in classes so that others feel included and welcome
● Assist the teachers as requested
● Have so much fun your face might melt off with joy

CANDLE LIGHT CONVERSATIONS

Candle Light Conversations is a quiet space to relax and connect with the community in meaningful conversations. No previous training required. Team members will be required to attend a virtual training season.

● Responsible for providing support to the program coordinator
● Co-create the space including set-up and clean-up and assuring a welcoming environment throughout the festival
● Facilitate communication between participants

EXPO TEAM

No previous training required. Team members will be required to attend a virtual training season.

● Responsible for providing support to the Expo coordinator
● Assist in vendor logistics such as set-up and clean up
● Provide support to exhibitors as questions arise

Community Care Center

Select a team below to see the full position description.

CONSENT BOOTH TEAM

The Consent Booth Team is a group of people who will help uphold the Interfusion Consent Code of Conduct and Consent Policy. There will be a required training session for the Consent Team before Interfusion, most likely by video conference. During Interfusion, this team will actively interact with participants to share information, answer questions, and provide support around consent issues. As a Consent Team member, you will:

● Provide coverage at the Interfusion Consent Table during your shifts and engage participants about consent culture, using the materials provided
● Receive consent incident reports and follow the reporting protocol
● Provide empathic listening to participants who have minor consent issues
● Answer questions about consent culture, the Interfusion Consent Code of Conduct, or related issues

To be selected for the Consent Booth Team, applicants must demonstrate the following:

● Experience, knowledge, and/or skills in empathic listening
● Experience, knowledge, and/or skills in upholding consent culture
● Ability to follow a multistep protocol with precision and accuracy

CONSENT RESPONSE TEAM

The Consent Response Team is a group of people who will directly respond to consent incident reports, and seek resolution that maximizes healing, growth, and harmony while minimizing harm. Members of the Consent Response team will be on call during their shifts. This means that they can attend workshops or spend their time freely on festival grounds, but will need to keep a walkie-talkie on them and be reachable/interruptible at all times in order to respond to consent incidents. This flexibility and freedom is to allow for any hours spent resolving consent incidents outside of assigned shift hours.

As a Consent Response Team member, you will:

● Check in at the Consent Booth at the beginning and end of your shift, plus more as needed.
● Answer participant questions about consent culture, the Interfusion Consent Code of Conduct, or related issues
● Remain available, responsive, and easy-to-contact during your on-call shifts
|● Respond promptly when a consent incident report comes in, and exercise discernment to choose and implement the appropriate course(s) of action (i.e. empathic listening, mediation, education, suspension)
● Consult and collaborate with other Core Consent Team members and Interfusion organizers as needed

To be selected for the Core Consent Team, applicants must demonstrate the following:

● Skill and experience supporting and/or coaching people who are having an emotional reaction
● Experience upholding consent culture in community and/or relationship
● Experience with conflict resolution, restorative justice, transformative justice, or other modalities and processes designed to respond to instances of harm
● Ability to exercise discernment on complicated issues
● Possession of a working cell phone with internet access during the event

EMOTIONAL SUPPORT TEAM

The Emotional Support Team will help support the mental health of festival participants. During their shifts, members of the team will be on call to provide counseling and support to participants in need. Members interested in applying for these positions must be willing to volunteer their professional services, be trained in HIPAA (privacy and confidentiality) and must be a licensed therapist or psychologist. Must possess a working cell phone with internet access during the event.

As an Emotional Support Team member, you will:

● Remain available, responsive, and easy-to-contact during your shifts
● Respond and follow up promptly when a participant requests mental health support
● Provide counseling or other mental health support to participants in need
● Notify appropriate personnel if the issue requires further attention
● Log the requests, your responses, and amount of time spent using a simple online report form
● Assist in providing resources to an individual in the event further treatment or resources are requested
● May be asked for assistance after the festival to follow up with incident reports that are given once the festival is over

MEDICAL TEAM

Must be a certified Registered Nurse or an EMT (at a minimum); emergency response experience preferred.

● Serves as first respondents for any medical issues experienced by festival guests, artists and staff until the arrival of the paramedics (if needed for more than minor medical incidents).
● Responsible for maintaining the first aid kit and communicating with festival management if additional medical supplies become needed.
● Must stay connected to cell phone and/or walkie-talkie and remain on festival grounds at all times when on duty.

INTERPRETER TEAM

An American Sign Language (ASL) interpreter helps hearing impaired or deaf individuals understand American English by converting it into sign language. Must be a certified ASL interpreter. 

HOW TO APPLY

HOW TO APPLY

If you have a passion for service and community, kindly use the below button to apply for consideration to join one or more of the CVP Teams described above. Selected volunteers are provided a full festival pass in exchange for 10 hours of community service.